Privacy Policy

TechSynergy Corp (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at techsynergy.ca or use our services. We comply with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.

We may collect the following categories of information:

• Contact details — name, email address, and phone number submitted through our contact form.
• Project information — company name and project details you choose to share with us.
• Technical data — IP address, browser type, operating system, and device information collected automatically via server logs.

We do not collect sensitive personal information such as financial data, government-issued identification numbers, or health records through this website.

We use the information we collect to:

• Respond to your inquiries and provide requested services.
• Improve and maintain the functionality of our website and services.
• Send relevant communications about our services, but only with your explicit consent.
• Comply with applicable legal and regulatory obligations.
• Protect against fraud, abuse, or unauthorized access.

All personal data is stored on servers located in Canada. We implement industry-standard security measures, including:

• Encryption in transit via TLS 1.2 or higher.
• Encryption at rest for stored data.
• Access controls limited to authorized personnel on a need-to-know basis.
• Regular security reviews and infrastructure monitoring.

We do not sell, trade, or rent your personal information to third parties under any circumstances.

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact-form submissions are retained for up to 24 months unless you request earlier deletion. Technical log data is retained for up to 90 days.

We may use third-party service providers — such as cloud hosting and analytics tools — to help operate our website and deliver our services. These providers are contractually obligated to protect your information, process it only for the purposes we specify, and comply with applicable privacy laws.

Under PIPEDA, you have the right to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete information.
• Withdraw consent for the processing of your personal data at any time.
• Request deletion of your personal data, subject to legal retention requirements.

To exercise any of these rights, please contact us using the details in Section 9 below.

Our website uses only essential cookies required for proper site functionality (such as session management). We do not use tracking cookies, third-party advertising cookies, or analytics cookies that collect personally identifiable information.

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or would like to file a complaint, please contact us at our contact form. We will respond to all privacy-related inquiries within 30 business days.